Adding MyCaveHill Email to MS Outlook
Posted by Jevon Seale, Last modified by Sherry Maynard on 16 Feb 2016 12:15 AM

Set up the email account (MS Outlook 2010/2013)

  1. Click File.

    Screenshot of left section of Outlook ribbon with File selected

  2. Click Add Account.

    Add Account button in the Backstage view

  3. Click Manual setup or additional server types > Next.

 

If you're using a POP3 or IMAP account you'll need to know your IMAP or POP, SMTP server names, ports, and encryption methods to complete the steps below. If you’re not sure whether you are using a POP3 or IMAP account, or you need help finding the necessary settings, contact your email provider.

POP3 or IMAP account

  1. Open Outlook. If the Outlook Startup Wizard opens, on the first page of the wizard select Next. Or, on the Outlook toolbar select the File tab. Then select Add Account.

  2. Select Manual setup or additional server types > Next.

  3. Select Internet Email, and then select Next.

  4. Under User Information, do the following:

    1. In the Your Name box, type your name the way you want it to appear to other people.

    2. In the Email Address box, type the complete email address assigned by your email provider. Make sure to include the user name, the @ symbol, and the domain name, for example, john.doe@mycavehill.uwi.edu.

    3. In the Password and Retype Password boxes, type your password.

      TIP    Passwords are case-sensitive. Make sure the Caps Lock key isn’t on when you enter your password.

  5. Under Server Information, do the following:

    1. In the Account Type list, choose POP3 or IMAP.

    2. In the Incoming mail server box, type the full name of the server for your email provider which is outlook.office365.com.

    3. In the Outgoing mail server (SMTP) box, type the full name of the SMTP server for your email provider which is smtp.office365.com.

  6. Under Logon Information, do the following:

    1. In the User Name box, type your user name. This is your full email address, for example, john.doe@mycavehill.uwi.edu.

    2. In the Password box, type your password.

    3. Check Remember password.

      NOTE    If you choose to let Outlook remember your password, you won’t have to type your password again when using Outlook. Anyone who has access to your Windows computer account can read or send mail as you.

  7. Your email account requires the following additional settings.

    1. SMTP authentication     Click More Settings. On the Outgoing tab, check My outgoing server (SMTP) requires authentication. Click the button for Use same settings as my incoming mail server.

    2. POP3 encryption    For POP3 accounts, click More Settings. On the Advanced tab, under Server Port Numbers, under Incoming server (POP3), check The server requires an encrypted connection (SSL). The port number would need to be changed to 995.

    3. IMAP encryption    For IMAP accounts, click More Settings. On the Advanced tab, under Server Port Numbers, under Incoming server (IMAP), for the Use the following type of encrypted connection option, select SSL. Select OK. The port number would need to be changed to 993.

    4. SMTP encryption    Click More Settings. On the Advanced tab, under Server Port Numbers, under Outgoing server (SMTP), for the Use the following type of encrypted connection option, select TLS. Select OK. The port number would need to be changed to 587.

  8. Click Next.

    By default, Test Account Settings by clicking the Next button is checked. This option verifies your account is working. If any information is missing or incorrect, you’re prompted to enter or correct it.

  9. Click Finish.

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